1. Where do we ship?

We ship worldwide!

*Free Worldwide Shipping method available!

2. Shipping Times

In most instances, we are shipping from our warehouse in the EU, US, CAN or TPM. Please expect an estimated 4 - 14 business days to receive your order for free shipping, or possibly faster depending on the region of the destination.

Shipping time estimates to your address are available for every product, please email info@hendsy.com if you have any questions regarding the typical shipping time of your order to your region.

3. Handling Process

We are currently dispatching orders within 1-4 business days.

4. Shipping Costs

We provide Free Worldwide shipping! As well, we provide paid - EXPRESS SHIPPING 24$ (+express handling time & extra safe packaging). All shipping methods - with tracking numbers. Most of packages can be tracking here: https://tools.usps.com/go/TrackConfirmAction_input or https://m.17track.net/en

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@hendsy.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!